Services
What we build, and how we work
Five specializations, each backed by a system already running in production — plus bespoke work for the problems that do not fit a product.
Agentic AI and smart agents
Agents that carry out real work — reading context, deciding what to do next, and acting inside your systems rather than handing back a suggestion.
- Autonomous workflow agents
- Tool-using assistants over your own data
- Human approval gates on consequential actions
- Conversational interfaces to internal systems
Proven in PulseSense
Custom software development
Systems built around how your business actually runs, instead of a process bent to fit whatever the software expects.
- Operational platforms and internal tools
- Role-based access enforced at the data layer
- Integrations between systems that do not talk
- Migration off spreadsheets without losing history
Proven in PulseCore
Data analytics and insights
Dashboards that answer the questions people keep asking, built on numbers that reconcile because they come from one source.
- Operational and financial dashboards
- Unit economics and margin analysis
- Anomaly detection on the metrics that matter
- Reporting that traces back to the underlying record
Proven in PulseFlow
Sentiment analysis and NLP
Turning the conversations you are already having into measurable signal — what customers feel, what keeps going wrong, and where to act first.
- Customer sentiment and satisfaction scoring
- Multilingual and mixed-language understanding
- Voice and image comprehension alongside text
- Semantic search across conversation history
Proven in PulseSense
SaaS future-readiness
Everything we build is structured so an internal tool can become a product later — without the rewrite that decision usually costs.
- Modular architecture with clean boundaries
- Multi-tenancy considered from the start
- Configuration over hard-coded business rules
- A path from internal tool to commercial product
Proven in PulsePilot
Built to order
Custom AI solutions, built to order
Not every problem needs a product. These we design and build for the specific way your organisation works.
Conversational assistants
Assistants grounded in your own documents, catalogue or systems — answering from what you actually know rather than what a general model guesses.
Organisation-wide automation
The repetitive work between your systems — the copying, checking and chasing that quietly consumes a team's week — handled automatically.
Voice-based systems
Spoken interfaces and voice understanding, for the situations where typing is the thing standing in the way.
Translation and multilingual systems
Systems that work across the languages your customers and staff actually use, including mixed and romanised text.
How we work
Three phases, no disappearing act
You should be using something real early enough to change your mind about it while changing your mind is still cheap.
- 01
Discover
We map the process as it exists today — including the spreadsheets and workarounds — and agree what the system has to get right.
- 02
Build
We ship in working increments you can use and react to, rather than disappearing for a quarter and returning with a reveal.
- 03
Run
We stay with it once it is live: real usage surfaces things no specification predicts, and the system keeps improving.
Web development
Sites we've designed and built
Alongside the platforms, we build the web presence around them.
Have something in mind?
Tell us what you are trying to build or fix, and we will tell you what it takes — including when the honest answer is that you do not need us.